Refund Policy

We want you to love your piece. If something isn't right, here's how returns and refunds work.

Returns

Returns are accepted within 30 days of delivery on unworn items in their original condition. To start a return, contact us with your order number.

Refunds

Once we receive and inspect your return, your refund is issued to the original payment method within 5–10 business days. Original shipping is non-refundable.

Non-returnable items

Final-sale items and worn or altered pieces cannot be returned.

Questions

Email hello@heartofchrome.us and we'll help.